Our Story

Welcome to Charals in beautiful Vancouver, British Columbia. We are a family operated business in downtown for over 30 years.  Through the years, we have become experts in the fine writing instruments, luggage, leather products, and quality goods and accessories we carry. We are passionate and believe in providing our customers with quality products that can be loved and used for years to come.  You will be pleasantly surprised and inspired with our unique brands and collections, that we have searched far and wide for.

The staff at Charals are friendly and knowledgeable about the products that we sell, and are always willing to go the extra mile to make your experience and selection a happy one. Our in-store selection has a bigger selection, so if you don’t see what you are looking for, please contact us. Come see us in-store or shop on-line: at Charals’ where we strive to make your shopping experience simple and enjoyable.

We cater to both personal orders and to Corporate orders.

Authorized Dealer

Charals has been authorized directly by each manufacturer to sell their fine products. All Charals products are guaranteed to be authentic from the manufacturer with guaranteed official parts, and are warranted by the manufacturer.

Please be aware that similar products that are not sold by authorized retailers,  or have unauthorized repair, or have experienced previous wear and damage  void the manufacturer’s warranty. Any repairs personally done by the customer may also void the manufacturer’s warranty.

Special Orders

We always try our best to keep a good selection of merchandise for you to choose from at Charals, but if you would like a particular product that we don’t stock, from the Brands that we carry, we will be happy to Special Order the item for you, provided that the item is still currently available. For all Special Orders, please contact us directly.  

We are experienced working with you for any of your Corporate order needs.  Let us know what you are looking for and any other the specifics.

Note: Special orders require a deposit, and have a 20% restocking charge if you change your mind after we place the order with the manufacturer.

Gift Wrapping

We know how important time and presentation is when presenting a gift, and are happy to gift wrap your Charals purchase.

Privacy

Charals is dedicated to giving you the best customer service by providing you a safe and secure shopping website. Please note that the website is secured once you are logged in to your account. Charals is constantly improving customer security and privacy. We never keep or store credit card numbers on file, and will only contact you when necessary or with your permission.